Terms & Conditions

Back

Last updated on 5th June, 2024.

For the purpose of these Terms and Conditions, the term "we", "us", "our" used anywhere on this page shall mean GURUSGRACE ALCHEMY SOLUTIONS (OPC) PRIVATE LIMITED, whose registered/operational office is in NEW DELHI. "You", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:
  • The content of the pages of this website is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
  • Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in our website which are not the property of, or licensed to, the operator is acknowledged on the website.
  • Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
  • From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
  • You may not create a link to our website from another website or document without GURUSGRACE ALCHEMY SOLUTIONS (OPC) PRIVATE LIMITED’s prior written consent.
  • Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.
  • We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
  • To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
  • The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents include, and are not limited to, the design, layout, look, and graphics.
  • You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
  • You agree to pay us the charges associated with availing the Services.
  • You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.
  • You agree and acknowledge that the website and the Services may contain links to other third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of such third-party websites. These links are provided for your convenience to provide further information.
  • You understand that upon initiating a transaction for availing of the Services, you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
  • You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms of Use, privacy Policy, and other Policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
  • Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
  • These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
  • All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi.
  • All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Cancellation and Refund

No cancellations & Refunds are entertained.

Shipping and Delivery

For International buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 8-14 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. GURUSGRACE ALCHEMY SOLUTIONS (OPC) PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8-14 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9654111568 or gurusgraceworld@gmail.com.